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Shipping & Returns

Shipping & Return information

Our prices are inclusive of VAT.

For delivery within Germany we calculate shipping costs as follows:
0 to 50 g: € 1,10
51 to 500 g: € 2.24
501 to 1000 g: € 3.34
1001 to 2000 g: € 5.09
2001-10000 g: € 7.98
10001 to 20000g: € 13.49
For deliveries abroad we charge a standard delivery charge of € 8.00.

For transfers outside Europe, the customer has to prepay the amount including the shipping costs and pays the bank fees (no fee splitting).

Invoices are issued on the basis of net prices (plus VAT).

PLEASE NOTE:
Digital products may be purchased only with payment via the PayPal system!

As far as the individual titles are available, you will receive your order, depending on the mailing type, within 2 - 3 days by mail. Deliveries abroad may take longer.

Customer Service:
Please contact service@cdh-wdgmbh.de or send us a fax to 0049 30 726 25 699 if you have questions about a specific product or search for a specific publication which can not be found in the directory.

Mailing address:
Our postal address is:
CDH Wirtschaftsdienst GmbH
Am Weidendamm 1a
10117 Berlin
GERMANY

Hotline:
For questions about your order, the CDH service team is available Monday to Thursday 8.30 am. to 5 pm. and Fridays from 8.30 am. to 2 p.m. at the following phone number:
0049 30 7 26 25 600

Bank details
Postbank Köln
(bank code 370 100 50)
Account no. 23 58-509 24
IBAN: DE 31 3701 0050 0232 4585 09
BIC PBNKDEFF


to show shipping costs, please choose the country you want the order to be shipped.

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Shipping costs EU

Calculation Total price
to 0,05 KG 1,10 EUR
from 0,06 to 0,50 KG 2,50 EUR
from 0,51 to 1,00 KG 3,80 EUR
from 1,01 to 2,00 KG 5,40 EUR
from 2,01 to 10,00 KG 7,98 EUR
from 10,01 to 20,00 KG 13,49 EUR
from 20,01 to 31,50 KG 15,49 EUR
from 31,50 KG - No Shipping -
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